U.P.S. orders when paid by MasterCard or VISA will be shipped prepaid and shipping cost will be included on the invoice. United Parcel C.O.D. orders will be charged C.O.D. fees and shipping costs. Upon delivery, orders will require cash, certified check or money order. C.O.D. orders over $600.00 will require a 25% deposit.
Shipping
We will ship by the most economical carrier. Most orders in the Continental U.S. are shipped U.P.S.
C.O.D. Orders
All C.O.D. orders will be shipped cash, certified check, credit card or money order only. No personal checks accepted. VISA, MasterCard and Discover accepted.
Claims for Damage or Shortage
Merchandise Returns
All sales are final and merchandise may be returned only with consent of Rod & Custom Motorsports, Inc. Any merchandise accepted for return is subject to a 15% restocking charge. All goods approved for return must be shipped freight prepaid, as the receiving department is not authorized to accept collect shipments. Products that have been used or altered in any way cannot be returned, No returns after thirty (30) days.
Claims for damaged or lost merchandise are to be made to Freight Carrier. If you receive a damaged package or a package that looks like it has been tampered with, make a written note of this to the Freight Carrier when you sign for receiving the package. A verbal note to the driver is not sufficient. Carefully open and be sure to save the damaged container as visible proof; this is the first thing they will ask to see. Notify the local office of the Freight Carrier as soon as possible (within 48 hours). Claims for shortage of merchandise (other than lost items) to be made to us within five (5) days of receipt of order.
Guarantee and Liability
Merchandise is guaranteed free from defects in material and workmanship. We will repair or replace, at our option, any product found to be defective subject to our inspection and approval. Rod & Custom Motorsports, Inc. will not be liable for personal or property damage caused by use or misuse of products we manufacture or sell. User shall determine the suitablility of the product for its intended use, and the user shall assume all responsibility and risk in connection therewith.
Special Products
Any custom IFS Kits or other special products manufactured by Rod & Custom Motorsports, Inc. require a 50% non refundable deposit before work is started. These sales are final. No refund or return allowed.
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